Orders will be scheduled to process in 7-10 business days or sooner from order date and shipped according to your specific order selection at check-out. In some instances, due to volume, this process time may take longer, 7-10 business days, plus shipment time is not guaranteed. Returns are only available for card production related issues. Because all orders are customized, once an order is submitted it cannot be canceled. Please contact us through our Contact Us
page with support related questions.